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This report reflects the results of the Integrated Benefits Institute’s Full-Cost Benchmarking Study for participants’ healthand absence-related benefits programs in 2002. Participants in 11 industry groups report aggregate data on short-term disability, long-term disability, group health, workers’ compensation, incidental absence and family and medical leave programs. In addition, companies report on demographic and benefits plan characteristics and key business metrics. IBI’s participant reports are unique in several ways. IBI calculates and reports the lost productivity that results from absence so that participants can target and report their full ROI from health and productivity interventions. In addition to out-of-pocket payments by benefit program, IBI shows results across programs to help detect cost shifting. IBI also reports company results in terms of key business metrics important to senior management to assist in getting their attention and approval for program improvements. Finally, IBI compares results across industry groups and against best-in-group performers to demonstrate what is “left on the table” by those that don’t perform as well. Thomas Parry, Ph.D. Wendy Schweitzer, M.S. William Molmen, J.D. Integrated Benefits Institute
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